Terms (v1)

Version v1 — written in plain English, because that's how we work.

Scope

What we build is exactly what's itemized in your quote — the pages, capabilities, and services listed there. Anything beyond the quote is priced as a change order, agreed with you before any work starts.

Revisions

Your plan includes a set number of revision rounds, shown on your quote. A round is one batch of change requests on a preview. When the included rounds are used up, further changes are quoted as change orders — we always tell you before anything costs money.

Refunds

If you reject the first preview of your site, your setup fee is refunded in full.

Your content is yours

Everything on your site — copy, images, data — belongs to you. You can export all of it, in full, at any time, whether you stay or go.

Cancellation

You can cancel the monthly plan anytime. Your site stays live until the end of the period you've paid for, and you can export everything before then.

Support

Write to hello@kilnworks.studio or via kilnworks.studio/contact.

Disputes

Any dispute, billing question, or complaint goes to a human, who responds within 1 business day.